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TOPdesk ACTION

Get Incident Actions By ID

Get incident actions by incident ID. See the documentation
  • Action
  • Read only
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's TOPdesk account once, then configure and run Get Incident Actions By ID from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "topdesk-get-incident-actions-by-id",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    topdesk: { authProvisionId: "apn_xxxxxxx" },
    incidentId: "Incident ID",
    maxResults: 10,
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Get Incident Actions By ID inputs
Property Type Description
incidentId Incident ID string
The UUID of the incident
Required Dynamic
maxResults Max Results integer
Maximum number of actions to return
Optional
inlineImages Inline Images boolean
Whether inline images should be returned
Optional
forceImagesAsData Force Images As Data boolean
Whether imageData should be forced to be returned as Base64 inline images instead of a URL. Only taken into account when inlineImages is true.
Optional
nonApiAttachmentUrls Non API Attachment URLs boolean
Whether links to attachments and bigger versions of inline images should be returned in a format that can be used by a browser (with cookie authentication) instead of by an API user
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
topdesk-get-incident-actions-by-id
Version
0.0.1
App
TOPdesk
Authentication
API key
Read-only
Yes
Destructive
No
Open world
Yes