with l3mbda and Help Scout?
Emit new event when an agent replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
The l3mbda API provides a platform to run JavaScript functions in the cloud, allowing you to execute code without setting up servers. On Pipedream, you can leverage the l3mbda API to create dynamic, serverless workflows. This enables you to run custom JavaScript functions as part of an automated process, integrate with other APIs, manipulate data, and respond to webhooks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
l3mbda: {
type: "app",
app: "l3mbda",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://clerk.l3mbda.com/oauth/userinfo`,
headers: {
Authorization: `Bearer ${this.l3mbda.$auth.oauth_access_token}`,
},
})
},
})
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})