What do you want to automate
with Tellent HR - Manage (formerly kiwiHR) and Freshdesk?
Prompt, edit and deploy AI agents that connect to Tellent HR - Manage (formerly kiwiHR), Freshdesk and 2,500+ other apps in seconds.
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Popular Ways to Connect Tellent HR - Manage (formerly kiwiHR) with Freshdesk#
Popular Tellent HR - Manage (formerly kiwiHR) and Freshdesk Triggers#
Emit new event when a new employee is added to KiwiHR.
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Tellent HR - Manage (formerly kiwiHR) and Freshdesk Actions#
Add a new employee to kiwiHR. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Update an existing employee's record in kiwiHR. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Connect Tellent HR - Manage (formerly kiwiHR)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kiwihr: {
type: "app",
app: "kiwihr",
}
},
async run({steps, $}) {
const data = {
"query": `{ users { items { id email } } }`,
}
return await axios($, {
method: "post",
url: `${this.kiwihr.$auth.api_url}/api/graphql`,
headers: {
"x-api-key": `${this.kiwihr.$auth.api_key}`,
},
data,
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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