What do you want to automate
with JustCall and Freshdesk?
Prompt, edit and deploy AI agents that connect to JustCall, Freshdesk and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect JustCall with Freshdesk#
Popular JustCall and Freshdesk Triggers#
Emit new event when a new text message is received.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular JustCall and Freshdesk Actions#
Add a contact to your existing JustCall Sales Dialer campaign. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Send a text from your JustCall SMS capabled number. See the documentation
Overview of JustCall#
The JustCall API allows for the automation and integration of telephony services into diverse workflows, enabling users to effectively manage calls and SMS within their business processes. By leveraging Pipedream's capabilities, one can create custom event-driven automation that responds to various triggers from JustCall, such as incoming/outgoing call events or new SMS messages, and connects them with over 300+ apps available on the Pipedream platform. This enables seamless data flow and interaction between JustCall and CRM systems, helpdesk software, marketing automation tools, and more, optimizing communication strategies and improving customer engagement.
Connect JustCall#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
justcall: {
type: "app",
app: "justcall",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.justcall.io/v1/users/list`,
headers: {
"Accept": `application/json`,
"Authorization": `${this.justcall.$auth.api_key}:${this.justcall.$auth.api_secret}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies