Integrate the Jira Service Desk API with the Zoho CRM API

Setup the Jira Service Desk API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Jira Service Desk and Zoho CRM remarkably fast. Free for developers.

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Popular Ways to Connect Jira Service Desk with Zoho CRM#

Convert Lead with Zoho CRM API on New Request Created from Jira Service Desk API

Jira Service Desk + Zoho CRM

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Convert Lead with Zoho CRM API on Request Status Updated from Jira Service Desk API

Jira Service Desk + Zoho CRM

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Create Comment on Request with Jira Service Desk API on New Contact (Instant) from Zoho CRM API

Zoho CRM + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New Event (Instant) from Zoho CRM API

Zoho CRM + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New Lead (Instant) from Zoho CRM API

Zoho CRM + Jira Service Desk

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Popular Jira Service Desk and Zoho CRM Triggers#

New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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New Lead (Instant) from the Zoho CRM API

Emits an event each time a new lead is created in Zoho CRM

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Popular Jira Service Desk and Zoho CRM Actions#

Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of Jira Service Desk#

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

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