with Jira Service Desk and Waitwhile?
Emit new event when a customer request is created. See the documentation
Emit new event when a customer request is updated. See the documentation
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
waitwhile: {
type: "app",
app: "waitwhile",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.waitwhile.com/v2/users`,
headers: {
"apiKey": `${this.waitwhile.$auth.api_key}`,
},
})
},
})