What do you want to automate
with Jira Service Desk and Slack?
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Popular Ways to Connect Jira Service Desk with Slack#
Popular Jira Service Desk and Slack Triggers#
Emit new event when a customer request is created. See the documentation
Emit new event when a customer request is updated. See the documentation
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts
Emit new event when a specific keyword is mentioned in a channel
Popular Jira Service Desk and Slack Actions#
Create a comment on a customer request. See the documentation
Suspend the workflow until approved by a Slack message. See the documentation
Overview of Jira Service Desk#
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
Connect Jira Service Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Slack#
The Pipedream app for Slack enables you to build event-driven workflows that interact with the Slack API. Once you authorize the app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream app for Slack is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack_v2: {
type: "app",
app: "slack_v2",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
},
})
},
})
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