Work with Jira Service Desk-specific entities, such as requests.
Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.
Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.
Emit new event when a customer request is created. See the documentation
The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.
Emit new event when a customer request is updated. See the documentation
Create a comment on a customer request. See the documentation
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.
import AWS from 'aws-sdk'
export default defineComponent({
props: {
aws: {
type: "app",
app: "aws",
}
},
async run({steps, $}) {
const { accessKeyId, secretAccessKey } = this.aws.$auth
/* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
const dynamodb = new AWS.DynamoDB({
accessKeyId,
secretAccessKey,
region: 'us-east-1',
})
*/
},
})