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MULTI-APP TOOLKIT

Build with Intercom + Jira

Connect a user's Intercom and Jira accounts and expose tools for both apps directly in your product or your agent.
  • Multi-app
  • One MCP session
  • 52 actions
  • 20 triggers
  • Managed auth

MCP

One MCP session, both toolsets

One session gives your product or agent every Intercom and Jira tool at once — connect once, list tools, and call them like any single-app session.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "intercom,jira",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: Intercom and Jira tools arrive
// together, each keyed by its own app's slug.

// e.g. run Add Tag To Contact:
const result = await mcp.callTool({
  name: "intercom-add-tag-to-contact",
  arguments: {
    contactId: "Contact ID",
    tagId: "Tag ID",
  },
})

ARCHITECTURE

One user, two connected accounts

Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.

Your product

external_user_id

{external_user_id}

Pipedream Connect

Managed identity

Auth · tools · routing

Intercom

Connected account

Jira

Connected account

TOOLS

Intercom tools

The Intercom tools this pairing puts in reach, each one running on your user's own connected account.

View all 29 Intercom tools →

Actions top 8 of 13

Triggers top 4 of 16

TOOLS

Jira tools

The Jira tools this pairing puts in reach, each one running on your user's own connected account.

View all 43 Jira tools →

Actions top 8 of 39

Triggers

x-pd-app-slug
intercom,jira
Primary app
Intercom (intercom)
Second app
Jira (jira)
Authentication
OAuth + OAuth
Available actions
52
Available triggers
20