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with HelpDesk and SupportBee?
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Integrate the HelpDesk API with the SupportBee API
Setup the HelpDesk API trigger to run a workflow which integrates with the SupportBee API. Pipedream's integration platform allows you to integrate HelpDesk and SupportBee remarkably fast. Free for developers.
Connect HelpDesk#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpdesk: {
type: "app",
app: "helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpdesk.com/v1/agents`,
headers: {
"content-type": `application/json`,
},
auth: {
username: `${this.helpdesk.$auth.account_id}`,
password: `${this.helpdesk.$auth.access_token}`,
},
})
},
})
Overview of SupportBee#
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
Connect SupportBee#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})
Start for free — no credit card required
Watch a demo
Trusted by 1,000,000+ developers from startups to Fortune 500 companies