with Help Scout and Height?
Emit new event when an agent replies to a conversation.
Emit new event whenever a task is created or updated in Height.
Emit new event when a conversation is assigned to an agent. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Searches for tasks within your workspace using a text query. See the documentation
Updates a specified task within your workspace. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
height: {
type: "app",
app: "height",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.height.app/users/me`,
headers: {
"Authorization": `api-key ${this.height.$auth.api_key}`,
},
})
},
})