with Help Scout and Formaloo?
Emit new event when a form payment is completed. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a form is submitted. See the documentation
Emit new event when a conversation is assigned to an agent. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Create a new customer on the current business. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Formaloo API lets you interact with your forms and data on Formaloo. You can create new forms, fetch responses, analyze submissions, and more, right within Pipedream. Pipedream's serverless platform facilitates the automation of these tasks, enabling you to integrate Formaloo with hundreds of other services to streamline workflows, analyze data, and synchronize across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
formaloo: {
type: "app",
app: "formaloo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.formaloo.net/v2.0/profile/`,
headers: {
"Authorization": `JWT ${this.formaloo.$auth.oauth_access_token}`,
"x-api-key": `${this.formaloo.$auth.api_key}`,
},
})
},
})