What do you want to automate
with Grist and Freshdesk?
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Popular Ways to Connect Grist with Freshdesk#
Popular Grist and Freshdesk Triggers#
Emit new event once a record is updated or newly created in Grist. See the documentation
Emit new event when a record is just created. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Grist and Freshdesk Actions#
Add records in a specified table or updates existing matching records. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Grist#
Grist API on Pipedream enables you to automate data management tasks in your Grist documents. This might mean syncing data across different platforms, triggering notifications based on data changes, or processing data through custom logic. With Pipedream, you can use the Grist API to build workflows that react to events in real-time, connect to hundreds of other services, manipulate data in sophisticated ways, and create custom endpoints to integrate with your Grist data.
Connect Grist#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
grist: {
type: "app",
app: "grist",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://docs.getgrist.com/api/orgs`,
headers: {
Authorization: `Bearer ${this.grist.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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