with Gorgias and Guru?
Emit new event when a user makes an edit to a card. See the documentation
Emit new event when a user clicks on the "I read it" button in an Announcement. See the documentation
Emit new event when a ticket message is created. See the documentation
Emit new event when a new card is published. See the documentation
Links an existing tag to a specified card in Guru. See the documentation
Create a message for a ticket in the Gorgias system. See the documentation
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
The Guru API on Pipedream enables the automation of knowledge sharing and management tasks within your team or organization. Using this API, you can programmatically interact with Guru's knowledge base, including retrieving card details, creating new cards, and updating existing content. By leveraging Pipedream's serverless platform, you can craft workflows that trigger based on events from other services, process the data, and perform actions in Guru to keep your team's knowledge up to date and accessible.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
guru: {
type: "app",
app: "guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getguru.com/api/v1/teams`,
headers: {
"Accept": `application/json`,
},
auth: {
username: `${this.guru.$auth.username}`,
password: `${this.guru.$auth.api_key}`,
},
})
},
})