with Gorgias and Gitter?
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
The Gitter API enables your bots to perform automated actions within Gitter chat rooms. From sending messages to fetching conversation histories, the Gitter API serves as a bridge to interact with Gitter programmatically. With Pipedream, you can harness this API to create custom workflows that trigger on specific events in Gitter, process data, and connect to countless other services to achieve a wide array of tasks. These can range from notifications and chatbots to complex integrations with project management tools or CRMs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gitter: {
type: "app",
app: "gitter",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.gitter.im/v1/user`,
headers: {
Authorization: `Bearer ${this.gitter.$auth.oauth_access_token}`,
},
})
},
})