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Popular Gorgias and DevRev Triggers#
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Emit new event when a new comment is created in DevRev.
Emit new event when a new work item is created in DevRev.
Popular Gorgias and DevRev Actions#
Creates a new comment on a work item in DevRev. See the documentation
Create a message for a ticket in the Gorgias system. See the documentation
Overview of Gorgias#
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
Connect Gorgias#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Overview of DevRev#
The DevRev API bridges the gap between developers and customers, enabling teams to interact with customer data, handle support issues, and integrate with various development workflows. Within Pipedream, you can wield this API to automate tasks like syncing customer feedback with your issue trackers, updating CRM records, or triggering custom notifications based on customer interactions.
Connect DevRev#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
devrev: {
type: "app",
app: "devrev",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.devrev.ai/dev-users.self`,
headers: {
"Authorization": `${this.devrev.$auth.personal_access_token}`,
},
})
},
})
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