What do you want to automate
with GoCanvas and Freshdesk?
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Popular Ways to Connect GoCanvas with Freshdesk#
Popular GoCanvas and Freshdesk Triggers#
Emit new event when a new submission is uploaded to GoCanvas.
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular GoCanvas and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Creates or updates GoCanvas reference data. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Removes a specific dispatch from GoCanvas. See the documentation
Overview of GoCanvas#
The GoCanvas API allows for the automation of document processing tasks, enabling data extraction from PDFs with ease, thus facilitating the seamless transfer of this data to other systems or databases. This proves particularly useful for businesses aiming to digitize paper-based processes, automate data entry, or integrate with other digital tools to enhance productivity and reduce manual errors.
Connect GoCanvas#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gocanvas: {
type: "app",
app: "gocanvas",
}
},
async run({steps, $}) {
const data = {
"username": `${this.gocanvas.$auth.username}`,
}
return await axios($, {
url: `https://www.gocanvas.com/apiv2/forms.xml`,
headers: {
Authorization: `Bearer ${this.gocanvas.$auth.api_key}`,
},
data,
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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