ExploreTemplatesDocsPricingBlogCommunity
Sign in
Sign up

Freshservice

Cloud-based IT Service Management solution

Explore
/
Apps
/
Freshservice
/
Data Stores

Integrate the Freshservice API with the Data Stores API

Setup the Freshservice API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Freshservice and Data Stores remarkably fast. Free for developers.

Popular Ways to Connect Freshservice with Data Stores

Add or update a single record with Data Stores API on New Ticket from Freshservice API
Freshservice + Data Stores
 
Try it
Add or update multiple records with Data Stores API on New Ticket from Freshservice API
Freshservice + Data Stores
 
Try it
Append to record with Data Stores API on New Ticket from Freshservice API
Freshservice + Data Stores
 
Try it
Check for existence of key with Data Stores API on New Ticket from Freshservice API
Freshservice + Data Stores
 
Try it
Delete a single record with Data Stores API on New Ticket from Freshservice API
Freshservice + Data Stores
 
Try it

Popular Freshservice and Data Stores Triggers

New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
Try it

Popular Freshservice and Data Stores Actions

Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
Try it
Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
Try it
Append to record with the Data Stores API

Append to a record in your data store Pipedream Data Store. If the record does not exist, a new record will be created in an array format.

 
Try it
Check for existence of key with the Data Stores API

Check if a key exists in your Pipedream Data Store or create one if it doesn't exist.

 
Try it
Delete a single record with the Data Stores API

Delete a single record in your Pipedream Data Store.

 
Try it

Overview of Freshservice

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Overview of Data Stores

Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.

Connect Data Stores

1
2
3
4
5
6
7
8
9
10
11
export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})
Pipedream, Inc. — San Francisco, CA
AboutTwitterDocsCommunityTermsPrivacy