What do you want to automate
with Freshservice and Data Stores?
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Popular Ways to Connect Freshservice with Data Stores#
Popular Freshservice and Data Stores Triggers#
Emit new event for each created solution article. See documentation
Emit new event for each updated solution article. See documentation
Popular Freshservice and Data Stores Actions#
Add or update a single record in your Pipedream Data Store
Add or update multiple records to your Pipedream Data Store
Overview of Freshservice#
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
Connect Freshservice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
Overview of Data Stores#
Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.
Connect Data Stores#
export default defineComponent({
props: {
myDataStore: {
type: "data_store",
},
},
async run({ steps, $ }) {
await this.myDataStore.set("key_here","Any serializable JSON as the value")
return await this.myDataStore.get("key_here")
},
})Trusted by 1,000,000+ developers from startups to Fortune 500 companies