What do you want to automate
with Freshdesk and Zoho Commerce?
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Popular Ways to Connect Freshdesk with Zoho Commerce#
Popular Freshdesk and Zoho Commerce Triggers#
Emit new event when an existing order is cancelled.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Zoho Commerce Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new product with variants. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Zoho Commerce#
The Zoho Commerce API enables you to interact programmatically with Zoho's e-commerce platform, allowing for the automation of various online store operations. From managing products, orders, and customer data to generating reports, this API opens up possibilities for syncing your e-commerce data with other business tools, setting up automated marketing campaigns based on customer behavior, or even creating custom analytics dashboards to monitor your store's performance.
Connect Zoho Commerce#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_commerce: {
type: "app",
app: "zoho_commerce",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://commerce.${this.zoho_commerce.$auth.base_api_url}/zs-site/api/v1/index/sites`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_commerce.$auth.oauth_access_token}`,
},
})
},
})
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