What do you want to automate
with Freshdesk and Zoho Campaigns?
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Popular Ways to Connect Freshdesk with Zoho Campaigns#
Popular Freshdesk and Zoho Campaigns Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Zoho Campaigns Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
You can use this API to add contacts to your mailing lists. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
You can create a campaign using this API. Using this API, you can set the campaign name, subject line, sender address; choose the intended mailing list.. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Zoho Campaigns#
The Zoho Campaigns API opens up a world of possibilities for email marketing automation within Pipedream, allowing you to manage contacts, campaigns, and reports programmatically. You can connect Zoho Campaigns with other apps to create workflows that automate various tasks, such as synchronizing subscriber lists, triggering campaigns based on specific actions or events, and analyzing campaign performance with custom metrics.
Connect Zoho Campaigns#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_campaigns: {
type: "app",
app: "zoho_campaigns",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://campaigns.${this.zoho_campaigns.$auth.base_api_url}/api/v1.1/getmailinglists?resfmt=JSON`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_campaigns.$auth.oauth_access_token}`,
},
})
},
})
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