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with Freshdesk and Zoho Calendar?
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Popular Ways to Connect Freshdesk with Zoho Calendar#
Popular Freshdesk and Zoho Calendar Triggers#
Emit new item when a new event is created. See the documentation
Emit new item when an event is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Zoho Calendar Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new event in a particular calendar using Smart Add. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Create or update a event in a particular calendar of the user. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Zoho Calendar#
Zoho Calendar API allows for the integration and manipulation of calendar events, giving you the power to automate workflows involving scheduling, reminders, and event management right within Pipedream. With this API, you can create, read, update, or delete events, and also respond to invites. By leveraging Pipedream's capabilities, you can connect Zoho Calendar with various other services to streamline your calendar management and synchronize events with other apps, or trigger actions based on calendar events.
Connect Zoho Calendar#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_calendar: {
type: "app",
app: "zoho_calendar",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://calendar.${this.zoho_calendar.$auth.base_api_url}/api/v1/calendars`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_calendar.$auth.oauth_access_token}`,
},
})
},
})
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