with Freshdesk and WebScraping.AI?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Gets an answer to a question about a given webpage. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Returns the full HTML content of a webpage specified by the URL. See the documentation:
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
WebScraping.AI API provides powerful tools for extracting data from websites, enabling users to retrieve structured information without the hassle of setting up a custom scraper. It handles proxy rotation, browsers, and CAPTCHAs, allowing you to focus on data collection. With Pipedream, you can harness this capability to create automated workflows that trigger on various events, process web content, and connect with countless other apps to feed data pipelines, monitor changes, or populate databases.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
webscraping_ai: {
type: "app",
app: "webscraping_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.webscraping.ai/account`,
params: {
api_key: `${this.webscraping_ai.$auth.api_key}`,
},
})
},
})