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with Freshdesk and Wave?
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Popular Freshdesk and Wave Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Wave Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Create an invoice for a customer with one product. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Wave#
Wave is a financial software that simplifies accounting, invoicing, and receipt scanning for small businesses. With the Wave API, you can automate various financial tasks directly within Pipedream. You can create invoices, manage customers, process payments, and extract financial reports. Integrating Wave with Pipedream allows you to connect your accounting workflow with other apps, triggering actions based on financial events or scheduling regular financial operations.
Connect Wave#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wave: {
type: "app",
app: "wave",
}
},
async run({steps, $}) {
const data = {
"query": `{
user {
id
defaultEmail
}
}`,
}
return await axios($, {
method: "post",
url: `https://gql.waveapps.com/graphql/public`,
headers: {
Authorization: `Bearer ${this.wave.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
data,
})
},
})
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