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with Freshdesk and Trakt?
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Popular Ways to Connect Freshdesk with Trakt#
Popular Freshdesk and Trakt Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Trakt Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Trakt#
The Trakt API provides an interface to track and discover movies and TV shows, allowing you to manage watchlists, get personalized recommendations, and engage with a social community of film and TV enthusiasts. On Pipedream, you can harness this API to create custom workflows that automate your media activities, sync your watch status with other apps, or even analyze your viewing habits.
Connect Trakt#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trakt: {
type: "app",
app: "trakt",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trakt.tv/users/me`,
headers: {
Authorization: `Bearer ${this.trakt.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
"trakt-api-version": `2`,
"trakt-api-key": `${this.trakt.$auth.oauth_client_id}`,
},
})
},
})
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