with Freshdesk and TinyPNG?
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Compress a WebP, JPEG, or PNG image using the TinyPNG API. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Convert your images to your desired image type using TinyPNG. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The TinyPNG API lets you compress and optimize image files efficiently. With this API, you can shrink the size of PNG and JPEG files without a noticeable loss in quality, making it a crucial tool for improving website load times and saving bandwidth. On Pipedream, you can automate image optimization workflows, harnessing the power of TinyPNG to process batches of images, integrate with CMS platforms, trigger optimizations from various events, and more.
module.exports = defineComponent({
props: {
tinypng: {
type: "app",
app: "tinypng",
}
},
async run({steps, $}) {
const results = await require("@pipedream/platform").axios($, {
method: "post",
url: `https://api.tinify.com/shrink`,
auth: {
username: `api:${this.tinypng.$auth.api_key}`,
password: ``,
},
data: {
"source": {
"url": "https://tinypng.com/images/panda-happy.png"
}
},
})
const retVal = results.output
retVal.original_image_metadata = results.input
return retVal
},
})