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with Freshdesk and TestMonitor?
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Popular Ways to Connect Freshdesk with TestMonitor#
Popular Freshdesk and TestMonitor Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and TestMonitor Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of TestMonitor#
TestMonitor API taps into the robust testing and project management platform, allowing you to automate issue tracking and test management processes. With this API, you can create, update, and retrieve issues, manage test cases and results, and integrate testing workflows with other systems. Leveraging Pipedream's serverless execution model, you can craft workflows that trigger on specific events within TestMonitor, reflect changes in real-time across other applications, or systematically analyze and report test outcomes.
Connect TestMonitor#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
testmonitor: {
type: "app",
app: "testmonitor",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.testmonitor.$auth.domain}.testmonitor.com/api/v1/users`,
headers: {
Authorization: `Bearer ${this.testmonitor.$auth.api_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies