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with Freshdesk and Spotlightr?
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Popular Ways to Connect Freshdesk with Spotlightr#
Popular Freshdesk and Spotlightr Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Spotlightr Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Spotlightr#
The Spotlightr API provides a platform for users to interact with their Spotlightr video content and analytics programmatically. Using Pipedream, you can automate various tasks such as uploading videos, managing video settings, and retrieving video analytics. This empowers you to integrate video-related workflows into your business processes, enhance content management, and gain insights from video engagement data, all through serverless workflows.
Connect Spotlightr#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
spotlightr: {
type: "app",
app: "spotlightr",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.spotlightr.com/api/videos`,
params: {
vooKey: `${this.spotlightr.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies