What do you want to automate
with Freshdesk and Skyvern?
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Popular Ways to Connect Freshdesk with Skyvern#
Popular Freshdesk and Skyvern Triggers#
Emit new event when a workflow is created or updated in Skyvern.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Skyvern Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new task and run it instantly in Skyvern. Useful for one-off automations. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Retrieve details of runs of a specific Skyvern workflow. Useful for checking the status and result of a run. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Connect Skyvern#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
skyvern: {
type: "app",
app: "skyvern",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.skyvern.com/api/v1/organizations`,
headers: {
"x-api-key": `${this.skyvern.$auth.api_key}`,
},
})
},
})
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