What do you want to automate
with Freshdesk and Pushcut?
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Popular Freshdesk and Pushcut Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Pushcut Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Schedules an Automation Server action request for a homekit scene. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Schedules an Automation Server action request for a shortcut. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Pushcut#
The Pushcut API enables the automation of iOS notifications with custom actions, triggering events based on various conditions. On Pipedream, you can harness this functionality to create intricate workflows, combining Pushcut notifications with a multitude of services to act based on data from APIs, schedules, or other apps. Think of Pushcut as a bridge between the real world and your digital tasks, letting you know when to act and offering shortcuts to execute specific automations directly from your iOS devices.
Connect Pushcut#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pushcut: {
type: "app",
app: "pushcut",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pushcut.io/v1/devices`,
headers: {
"Accept": `application/json`,
"API-Key": `${this.pushcut.$auth.api_key}`,
},
})
},
})
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