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with Freshdesk and PublisherKit?
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Popular Ways to Connect Freshdesk with PublisherKit#
Popular Freshdesk and PublisherKit Triggers#
Emit new event when a new template is created within your PublisherKit account. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and PublisherKit Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Generates a new image within PublisherKit. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of PublisherKit#
The PublisherKit API offers a suite of tools for digital content management, including the ability to manage and distribute various multimedia content like articles, videos, and podcasts. Integrating this API with Pipedream allows you to automate content workflows, sync data across platforms, and react to events in real-time. For instance, you could automatically publish scheduled content, analyze content performance, or update cross-platform content statuses.
Connect PublisherKit#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
publisherkit: {
type: "app",
app: "publisherkit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.publisherkit.com/v1/auth`,
headers: {
Authorization: `Bearer ${this.publisherkit.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
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