with Freshdesk and Proofly?
Emit new event when notification data is received. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Switch a campaign's status between active and inactive. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Proofly API enables you to create, manage, and deploy social proof notifications on your website to boost conversions. It provides various endpoints that allow you to automate the process of updating notifications based on specific triggers or events. Using Pipedream, you can create workflows that integrate with the Proofly API to dynamically control these notifications, respond to analytics, and sync with your marketing or sales tools to optimize user engagement.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
proofly: {
type: "app",
app: "proofly",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://proofly.io/api/user`,
headers: {
"X-Api-Key": `${this.proofly.$auth.api_key}`,
},
})
},
})