What do you want to automate
with Freshdesk and PostHog?
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Popular Ways to Connect Freshdesk with PostHog#
Popular Freshdesk and PostHog Triggers#
Emit new event when an action is performed in a project. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and PostHog Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Captures a given event within the PostHog system. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of PostHog#
The PostHog API lets you track events, update user properties, and extract analytics to understand user behavior within your applications. Integrating this API into Pipedream workflows allows you to automate actions based on event data, sync user properties across platforms, and trigger alerts or notifications.
Connect PostHog#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
posthog: {
type: "app",
app: "posthog",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.posthog.com/api/users/@me/`,
headers: {
Authorization: `Bearer ${this.posthog.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies