with Freshdesk and pCloud?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Emit new event when a file is created or modified in the specified folder.
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The pCloud API allows for direct interaction with your pCloud account, providing access to files and folders within your cloud storage. With Pipedream, you can automate file management tasks such as uploading, downloading, and synchronizing files. Additionally, you can create workflows to organize your cloud storage, share files with team members, or back up important data from various sources.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pcloud: {
type: "app",
app: "pcloud",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.pcloud.$auth.hostname}/userinfo`,
headers: {
Authorization: `Bearer ${this.pcloud.$auth.oauth_access_token}`,
},
})
},
})