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with Freshdesk and Namely?
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Popular Freshdesk and Namely Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Namely Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Namely#
Namely is a Human Resources Information System (HRIS) designed to simplify HR, payroll, benefits, and talent management. By leveraging the Namely API on Pipedream, you can automate employee data synchronization across various platforms, streamline HR operations by triggering workflows based on employee lifecycle events, and even analyze workforce data to gain insights. It's a potent tool for HR professionals looking to integrate their HR tech stack and automate repetitive tasks.
Connect Namely#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
namely: {
type: "app",
app: "namely",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.namely.$auth.subdomain}.namely.com/api/v1/profiles/me`,
headers: {
Authorization: `Bearer ${this.namely.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies