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with Freshdesk and Microsoft OneDrive?
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Popular Ways to Connect Freshdesk with Microsoft OneDrive#
Popular Freshdesk and Microsoft OneDrive Triggers#
Emit new event when a new file is created in a OneDrive drive
Emit new event when a contact is created. See the documentation
Emit new event when a new folder is created in a OneDrive drive
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Microsoft OneDrive Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Create a sharing link for a DriveItem. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Microsoft OneDrive#
The Microsoft OneDrive API taps into the robust file storage and management capabilities of OneDrive, allowing for operations like file uploads, retrievals, sharing, and synchronization. Integrating this API into Pipedream workflows lets you automate tasks involving file management, content collaboration, and data backup processes. With OneDrive's API on Pipedream, you can streamline document workflows, trigger actions based on file changes, and connect your file storage to countless other services for enhanced productivity.
Connect Microsoft OneDrive#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_onedrive: {
type: "app",
app: "microsoft_onedrive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_onedrive.$auth.oauth_access_token}`,
},
})
},
})
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