with Freshdesk and Mailbluster?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Mailbluster is an API for managing email marketing campaigns, allowing for the creation, sending, and tracking of email newsletters. With Pipedream, you can automate workflows involving Mailbluster to send personalized emails, sync subscriber lists, and analyze campaign performance without the need to write code. By leveraging Pipedream's serverless platform, you can connect Mailbluster with various apps, set up triggers based on certain conditions, and create complex email sequences effortlessly.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mailbluster: {
type: "app",
app: "mailbluster",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mailbluster.com/api/products`,
headers: {
"Content-Type": `application/json`,
"Authorization": `${this.mailbluster.$auth.api_key}`,
},
})
},
})