What do you want to automate
with Freshdesk and lemlist?
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Popular Ways to Connect Freshdesk with lemlist#
Popular Freshdesk and lemlist Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Emit new event when a recipient unsubscribes. See docs here
Popular Freshdesk and lemlist Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
This action adds a lead in the unsubscribed list. See the docs here
Assign a Freshdesk ticket to a specific group See the documentation
This action adds a lead in a specific campaign. If the lead doesn't exist, it'll be created, then inserted to the campaign. The creator of the lead is the campaign's sender See the docs here
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of lemlist#
The lemlist API allows for the automation of personalized email outreach campaigns. With it, users can manage campaigns, leads, and handle email interactions programmatically. When utilized within Pipedream, this API enables the creation of seamless workflows that can bridge the gap between lead generation, email marketing, and follow-up processes, leading to more efficient engagement strategies.
Connect lemlist#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lemlist: {
type: "app",
app: "lemlist",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.lemlist.com/api/team`,
auth: {
username: ``,
password: `${this.lemlist.$auth.api_key}`,
},
})
},
})
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