with Freshdesk and Klenty?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Adds a new prospect to a list in Klenty. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Klenty API enables automation of your sales engagement by integrating with Pipedream. With this API, you can sync leads, automate email campaigns, and manage tasks without manual intervention, creating a seamless sales workflow. By leveraging Pipedream's serverless execution model, you can set up custom triggers, actions, and data transformations between Klenty and various other apps.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
klenty: {
type: "app",
app: "klenty",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.klenty.com/apis/v1/user/${this.klenty.$auth.username}/lists`,
headers: {
"x-API-key": `${this.klenty.$auth.api_key}`,
},
params: {
listName: `YOUR_LIST_NAME`,
},
})
},
})