What do you want to automate
with Freshdesk and Kaleido?
Prompt, edit and deploy AI agents that connect to Freshdesk, Kaleido and 3,000+ other apps in seconds.
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Popular Freshdesk and Kaleido Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Kaleido Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Create a membership for a consortia in Kaleido. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Kaleido#
Kaleido provides an API for creating and managing blockchain networks and services. By integrating with Pipedream, you can automate various blockchain tasks such as deploying smart contracts, managing consortia, and handling tokens without managing infrastructure. Pipedream's serverless platform enables you to connect Kaleido with 3,000+ other apps to create powerful and scalable workflows.
Connect Kaleido#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kaleido: {
type: "app",
app: "kaleido",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.kaleido.$auth.endpoint}.kaleido.io/api/v1/orgs`,
headers: {
Authorization: `Bearer ${this.kaleido.$auth.api_keys}`,
},
})
},
})
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