with Freshdesk and ifthenpay?
Emit new event when a payment is successfully completed through Ifthenpay. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Generates a Multibanco or MB WAY payment reference with a specified amount, entity code, and deadline. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Issue a full or partial refund for a previously completed payment via Ifthenpay. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ifthenpay: {
type: "app",
app: "ifthenpay",
}
},
async run({steps, $}) {
const data = {
"boKey": `${this.ifthenpay.$auth.backoffice_key}`,
"dateStart": `21-10-2024 00:00:00`,
"dateEnd": `30-04-2025 00:00:00`,
}
return await axios($, {
method: "post",
url: `https://api.ifthenpay.com/v2/payments/read`,
headers: {
"accept": `application/json`,
},
data,
})
},
})