What do you want to automate
with Freshdesk and Icypeas?
Prompt, edit and deploy AI agents that connect to Freshdesk, Icypeas and 2,500+ other apps in seconds.
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Popular Ways to Connect Freshdesk with Icypeas#
Popular Freshdesk and Icypeas Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Icypeas Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Performs a search using a domain or company name as input. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Connect Icypeas#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
icypeas: {
type: "app",
app: "icypeas",
}
},
async run({steps, $}) {
const data = {
"email": `${this.icypeas.$auth.email}`,
}
return await axios($, {
method: "post",
url: `https://app.icypeas.com/api/a/actions/subscription-information`,
headers: {
"Content-Type": `application/json`,
"Authorization": `${this.icypeas.$auth.api_key}`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies