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with Freshdesk and Google Forms?
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Popular Ways to Connect Freshdesk with Google Forms#
Popular Freshdesk and Google Forms Triggers#
Emit a new event when the form is answered. See the documentation
Emit a new event when an answer is sent or updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Google Forms Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Creates a new text question in a Google Form. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Google Forms#
The Google Forms API lets you programmatically access and manipulate your forms and responses. In Pipedream, integrating Google Forms can automate mundane tasks, sync form data with other services, and trigger actions based on submission events. You can create, edit, and collaborate on forms, and analyze responses in real-time combined with Pipedream's serverless platform to create powerful workflows.
Connect Google Forms#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_forms: {
type: "app",
app: "google_forms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_forms.$auth.oauth_access_token}`,
},
})
},
})
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