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with Freshdesk and Google Analytics?
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Popular Ways to Connect Freshdesk with Google Analytics#
Popular Freshdesk and Google Analytics Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Google Analytics Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Google Analytics#
The Google Analytics API unlocks the power of your analytics data, enabling automated access to custom reports, real-time statistics, and user behavior analysis. With it, you can extract actionable insights, push data to other platforms, and tailor your business strategy with precision. Leveraging Pipedream's serverless platform, these capabilities can be seamlessly integrated into workflows that trigger actions in other apps, send alerts, or even feed data warehouses for deeper analysis.
Connect Google Analytics#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_analytics: {
type: "app",
app: "google_analytics",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_analytics.$auth.oauth_access_token}`,
},
})
},
})
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