with Freshdesk and GetAccept?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new contact in the database for the current entity See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Create a document to be able to send it to a recipient. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The GetAccept API offers a suite of capabilities for automating and enhancing document workflow and e-signature processes. Within Pipedream's serverless environment, you can leverage the GetAccept API to create documents, send them for e-signature, track their status, and manage recipients. By integrating GetAccept with other apps on Pipedream, you can build powerful workflows to streamline how your business handles agreements, sales proposals, and contracts.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
getaccept: {
type: "app",
app: "getaccept",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getaccept.com/v1/users/me`,
headers: {
Authorization: `Bearer ${this.getaccept.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
})
},
})