What do you want to automate
with Freshdesk and Envoy?
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Popular Ways to Connect Freshdesk with Envoy#
Popular Freshdesk and Envoy Triggers#
Emit new event for each visitor who signed in or out. See the docs
Emit new event for each invitations to a person or a group of people to visit a location. See the docs
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Envoy Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Envoy#
The Envoy API empowers users to streamline workplace operations, particularly visitor management, deliveries, and room bookings. Leveraging Pipedream's capabilities, you can automate tasks involving these aspects. For example, you can receive notifications when guests arrive, sync visitor data with other systems, or automate the creation and management of room bookings.
Connect Envoy#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
envoy: {
type: "app",
app: "envoy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.envoy.com/v1/employees/`,
headers: {
Authorization: `Bearer ${this.envoy.$auth.oauth_access_token}`,
},
})
},
})
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