with Freshdesk and DigitalOcean Spaces?
Emit new event when a file is deleted from a DigitalOcean Spaces bucket
Emit new event when a file is uploaded to a DigitalOcean Spaces bucket
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
DigitalOcean Spaces API permits you to manage object storage, allowing for the storage and serving of massive amounts of data. This API is great for backing up, archiving, and providing public access to data or assets. On Pipedream, you can use this API to automate file operations like uploads, downloads, and deletions, as well as manage permissions and metadata. You can integrate it with other services for end-to-end workflow automation.
import { S3 } from "@aws-sdk/client-s3";
import { ListBucketsCommand } from "@aws-sdk/client-s3";
export default defineComponent({
props: {
digitalocean_spaces: {
type: "app",
app: "digitalocean_spaces"
}
},
async run({ steps, $ }) {
console.log(this.digitalocean_spaces.$auth)
const s3Client = new S3({
forcePathStyle: false, // Configures to use subdomain/virtual calling format.
endpoint: `https://${this.digitalocean_spaces.$auth.region}.digitaloceanspaces.com`,
region: "us-east-1",
credentials: {
accessKeyId: this.digitalocean_spaces.$auth.key,
secretAccessKey: this.digitalocean_spaces.$auth.secret
}
});
const data = await s3Client.send(new ListBucketsCommand({}));
return data.Buckets;
},
})