What do you want to automate

with Freshdesk and DigitalOcean Spaces?

Prompt, edit and deploy AI agents that connect to Freshdesk, DigitalOcean Spaces and 2,500+ other apps in seconds.

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Assign Ticket to Agent with Freshdesk API on File Deleted from DigitalOcean Spaces API
DigitalOcean Spaces + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New File Uploaded from DigitalOcean Spaces API
DigitalOcean Spaces + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on File Deleted from DigitalOcean Spaces API
DigitalOcean Spaces + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New File Uploaded from DigitalOcean Spaces API
DigitalOcean Spaces + Freshdesk
 
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Close Ticket with Freshdesk API on File Deleted from DigitalOcean Spaces API
DigitalOcean Spaces + Freshdesk
 
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File Deleted from the DigitalOcean Spaces API

Emit new event when a file is deleted from a DigitalOcean Spaces bucket

 
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New File Uploaded from the DigitalOcean Spaces API

Emit new event when a file is uploaded to a DigitalOcean Spaces bucket

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Delete Files with the DigitalOcean Spaces API

Delete files in a bucket. See the docs

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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List Files with the DigitalOcean Spaces API

List files in a bucket. See the docs

 
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Integrate the Freshdesk API with the DigitalOcean Spaces API
Setup the Freshdesk API trigger to run a workflow which integrates with the DigitalOcean Spaces API. Pipedream's integration platform allows you to integrate Freshdesk and DigitalOcean Spaces remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of DigitalOcean Spaces

DigitalOcean Spaces API permits you to manage object storage, allowing for the storage and serving of massive amounts of data. This API is great for backing up, archiving, and providing public access to data or assets. On Pipedream, you can use this API to automate file operations like uploads, downloads, and deletions, as well as manage permissions and metadata. You can integrate it with other services for end-to-end workflow automation.

Connect DigitalOcean Spaces

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import { S3 } from "@aws-sdk/client-s3";
import { ListBucketsCommand  } from "@aws-sdk/client-s3";

export default defineComponent({
  props: {
    digitalocean_spaces: {
      type: "app",
      app: "digitalocean_spaces"
    }
  },
  async run({ steps, $ }) {
    console.log(this.digitalocean_spaces.$auth)
    const s3Client = new S3({
        forcePathStyle: false, // Configures to use subdomain/virtual calling format.
        endpoint: `https://${this.digitalocean_spaces.$auth.region}.digitaloceanspaces.com`,
        region: "us-east-1",
        credentials: {
          accessKeyId: this.digitalocean_spaces.$auth.key,
          secretAccessKey: this.digitalocean_spaces.$auth.secret
        }
    });

    const data = await s3Client.send(new ListBucketsCommand({}));
    return data.Buckets;
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo