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with Freshdesk and Cloudpress?
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Popular Ways to Connect Freshdesk with Cloudpress#
Popular Freshdesk and Cloudpress Triggers#
Emit new event when a document export fails in Cloudpress.
Emit new event when a document export succeeds in Cloudpress.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Cloudpress Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Exports all content in a collection in Cloudpress. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Cloudpress#
The Cloudpress API lets you convert rich text content into various formats. With Pipedream, you can use this API to automate the process of converting and distributing content across different platforms. Think of it as your bridge between content creation and content publication, streamlining workflows that involve any sort of text formatting, conversion, or distribution.
Connect Cloudpress#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cloudpress: {
type: "app",
app: "cloudpress",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.usecloudpress.com/v2/account`,
headers: {
Authorization: `Bearer ${this.cloudpress.$auth.personal_access_token}`,
"Content-Type": `application/json`,
},
})
},
})
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