What do you want to automate
with Freshdesk and CleverTap?
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Popular Freshdesk and CleverTap Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of CleverTap#
CleverTap offers a powerful suite of tools for user engagement and analytics that can help you track user activities, segment users, and run targeted campaigns. Integrating Clevertap with Pipedream allows you to automate interactions with users, synchronize data across platforms, and create personalized marketing strategies. You can trigger workflows with real-time events, analyze user behavior, and leverage Pipedream's ability to connect to hundreds of other apps to enrich and act on your CleverTap data.
Connect CleverTap#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clevertap: {
type: "app",
app: "clevertap",
}
},
async run({steps, $}) {
const data = {
"event_name": `App Launched`,
"from": 20171201,
"to": 20231225,
}
return await axios($, {
method: "post",
url: `https://${this.clevertap.$auth.region}.clevertap.com/1/profiles.json`,
headers: {
"X-CleverTap-Account-Id": `${this.clevertap.$auth.project_id}`,
"X-CleverTap-Passcode": `${this.clevertap.$auth.pass_code}`,
"Content-Type": `application/json`,
},
data,
})
},
})
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