What do you want to automate
with Freshdesk and Aero Workflow?
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Popular Ways to Connect Freshdesk with Aero Workflow#
Popular Freshdesk and Aero Workflow Triggers#
Emit new events when a new company is created. See the docs
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Aero Workflow Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Aero Workflow#
The Aero Workflow API enables the automation of task management and workflow optimization for professional service firms. Using Pipedream, you can harness this API to create powerful automations that streamline the tasks and procedures within your business. This can significantly reduce manual input, error rates, and increase overall efficiency.
Connect Aero Workflow#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
aero_workflow: {
type: "app",
app: "aero_workflow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.aeroworkflow.com/api/${this.aero_workflow.$auth.account_number}/me`,
headers: {
"apikey": `${this.aero_workflow.$auth.api_key}`,
},
})
},
})
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