with Freshchat and ServiceNow?
Emit new event when a new conversation is started for a user. See the documentation
Emit new event when a new message is received in a conversation. See the documentation
Fetches details for a specific conversation. See the documentation
Creates a new incident record in ServiceNow. See the docs here
Retrieves a list of all conversation properties configured in the Freshchat system. See the documentation
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshchat: {
type: "app",
app: "freshchat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshchat.$auth.chat_url}/accounts/configuration`,
headers: {
Authorization: `Bearer ${this.freshchat.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})